Privacy Policy
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FACTS
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WHAT DOES Bank of Colorado/Pinnacle Bank DO WITH YOUR PERSONAL INFORMATION?
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Why?
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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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What?
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The types of personal information we collect and share depend on the product or service you have with us. This information can include: • Social Security number and payment history • account balances and account transactions • credit history and credit scores |
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How?
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All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pinnacle Bank/Bank of Colorado chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Bank of Colorado/Pinnacle Bank share? | Can you limit this sharing? |
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes— to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies (Our only joint marketing agreement is with long-term partner Raymond James Financial Services) |
Yes | Yes |
| For our affiliates’ everyday business purposes— information about your transactions and experiences |
No | We do not share |
| For our affiliates’ everyday business purposes— information about your creditworthiness |
No | We do not share |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | We do not share |
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To limit our sharing
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• Email us at privacyoptout@bankofcolorado.com. Please include your full name, phone number, and the branch location you bank with, OR |
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Questions?
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Call us at 888.293.6271 or visit us online at bankofcolorado.com, nmpinnbank.com or pinnbankaz.com. |
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Who we are
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| Who is providing this notice? | Bank of Colorado; DBA Pinnacle Bank, New Mexico;DBA PinnBank, Arizona. |
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What we do
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| How does Bank of Colorado/Pinnacle Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Bank of Colorado/Pinnacle Bank collect my personal information? | We collect your personal information, for example, when you: • open an account or deposit money • pay your bills or apply for a loan • use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only: • sharing your affiliates’ everyday business purposes— information about your creditworthiness • affiliates from using your information to market to you • sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on the account. |
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Definitions
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| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. • Our affiliates include financial companies such as Pinnacle Bank, Nebraska; Pinnacle Bank, Wyoming; Pinnacle Bank, Texas; Bank of Colorado; Edgewater Insurance, LLC; PFS Insurance Group, LLC; and Bankers Title Agency of Nebraska, LLC. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. Bank of Colorado/Pinnacle Bank does not share with nonaffiliates so they can market to you. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our only joint marketing partner includes Raymond James Financial Services. No other joint marketing agreements currently exist. |
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Other Important Information
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REV 04/2024
Click here to open a pdf version of Bank of Colorado's Privacy Policy.
Mobile App Collected Information:
We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).